Home
|
Products
|
Terms & Conds
|
Search
|
View Basket
|
Checkout
|
STORE SECTIONS
CART DETAILS
Information
About Us
Autumn Mania are completely dedicated to your total satisfaction. If you have any suggestions or comments please email us using the link on the store page.
Our Contact details:
Autumn Mania
Acton Place Industrial Estate Acton Sudbury Suffolk CO10 0BD United Kingdom
Phone: 0845 2235523
Fax:
Email: info@autumnmaniaonline.co.uk
GB 299 6401 13
Making A Purchase
Making a purchase could not be easier. Just browse our store, and add any items that you wish to buy into the shopping cart. After you have finished your selection, click on 'Checkout' and you will be asked for a few details that we need to be able to complete the order.
We accept Visa and Mastercard. We do not charge for any item until it is ready to ship. Backordered items are not charged until they are shipped. You may send your credit card information via phone, fax, snail mail or over the Internet.
When confirmation of order is received, this is to indicate that we have received your order. It does not indicate that a contract exists between us. We will indicate acceptance of your order, and hence a contract between us, when we send you an invoice. We have included this term to protect us in the case that a mistake has been made in pricing, we have inadvertently under-priced goods, or we are no longer able to supply a particular product for some reason. In the case of a change of price, we will always contact you first to ensure that the price is acceptable.
Shipping And Handling
UK Mainland (including Isle of White) - £4.99
UK - Northern Ireland, Isle of Man, Scottish Islands and Isles of Scilly - £14.00
Eire and the Channel Isles - £17.50
Europe (France, Belgium and Germany) - £25.00
Delivery Schedule
As we are manufacturers, we can dispatch goods usually within 7 days. Please leave a maximum of 14 days for the goods to arrive. Occasionally, at certain times of the year, there may be slightly longer delays, and, if so, we will inform you of the expected delivery date. If this is then not acceptable to you, we will refund your money.
Postage is £4.99 for goods up to a total weight of 10 kilos. If your order exceeds this weight, e.g. in the case of multiple purchases, an amended postal charge is calculated automatically for you to consider and accept.
It will be absolutely necessary to obtain a signature on delivery. Our carriers will not be permitted to leave the goods without a signature. If you are unlikely to be at home, you may like to appoint a neighbour to receive the goods on your behalf, in which case please indicate this clearly in the space provided on the online order form. Alternatively, goods can be left at assigned places within the overall property, in accordance with the customer's written instructions, provided a signed authority from the person who ordered the goods is left out for the carrier stating where the goods are to be left. However, please note that neither the carrier nor Autumnmania accept any liablility for goods delivered in this way whatsoever. Where the carrier has not had the opportunity to obtain the customer's signature in person, all goods left under such instruction will be left at the customer's own risk and the customer alone will accept responsibility for the goods.
Tax Charges
For orders made from the UK or the European Union, 17.5% VAT is added. All other orders are VAT free.
Credit Card Security
When the order is placed at our website, credit card numbers are encrypted using 128 bit encryption. They are only decrypted after they reach our computer. They are not held in clear text on any web site.
Guarantee
We guarantee your satisfaction. <All of our products come with a 30 day no quibble guarantee.>
Reaching Us
If you need to reach us, please email us using the link on the store page, alternatively, you can call on 0845 2235523 (International +44 0845 2235523) or fax us on or write to us at Acton Place Industrial Estate Acton Sudbury Suffolk CO10 0BD United Kingdom
Privacy Policy
Autumn Mania do not disclose buyers' information to third parties other than when order details are processed as part of the order fulfilment. In this case, the third party will not disclose any of the details to any other third party.
Cookies are used on this shopping site to keep track of the contents of your shopping cart, to store delivery addresses if the address book is used and to store your details if you select the 'Remember Me' Option. They are also used after you have logged on as part of that process. You can turn off cookies within your browser by going to 'Tools | Internet Options | Privacy' and selecting to block cookies. If you turn off cookies, you will be unable to place orders or benefit from the other features that use cookies.Data collected by this site is used to:
a. Take and fulfill customer orders
b. Administer and enhance the site and service
c. Only disclose information to third-parties for goods delivery purposes
Returns Policy
Your rights to return goods are protected under the EU Distance Selling Directive which can be found at http://www.hmso.gov.uk/si/si2000/20002334.htm
Powered By Actinic Shopping Cart